Return policy

RETURNS

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Our policy does not accept refunds. Once your item has been returned, we will send you by email a voucher equivalent to the price of the item in question.

To be eligible for a return, your item must be unused and in the same condition as when received. It must also be in the original packaging.

To make a return, you must show us a receipt or proof of purchase.

There are certain situations where only a partial refund is granted:
*Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to error on our part.

Good buy.
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision whether to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Trades
We only replace an item if it is defective or damaged. If in this case you want to exchange it for the same item, send us an email to …………… email address and from there we will send you the address to which to return this defective item.

Shipping
To return a product, you must send it by mail.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item worth more than $50, you should consider using a shipping service that allows you to track the shipment or purchasing shipping insurance. We do not guarantee that we will receive the item you return to us.

For any questions or additional information, use the “Contact Us” page.